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Business resilience measures for COVID-19 (Coronavirus)


Our priority in response to COVID-19 has been the safety and wellbeing of our colleagues, and our ability to continue to serve our clients and customers.

The majority of our colleagues are still working from home. The teams involved with managing our clients' and customers' assets, the servicing of those assets around the world, and the day-to-day operation of our businesses, have access to the tools they need to perform their roles remotely.

A small proportion of colleagues are working from some of our offices, in line with local guidelines. We are supporting these colleagues through enhanced health and safety processes, social distancing throughout all office areas and increased frequency and intensity of office cleaning.

We have well-defined procedures in place, if needed, to support any colleagues with a suspected or confirmed case of COVID-19.

While our working arrangements will continue to evolve with the varied impact of COVID-19 regionally, we are prepared for our offices to operate with significantly fewer colleagues on site for an extended period of time. The approach we take across our global offices will continue to be guided by colleague wellbeing along with local government and health agency advice.

We would like to thank you for your ongoing trust in us. We are confident that we can continue to run our business with minimal impact on our customers and clients, while at the same time protecting the health of our colleagues, their families and the broader communities in which we operate.


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