Contact us

London

14th Floor, 30 St Mary Axe
London, EC3A 8BF
0345 279 8880

Edinburgh

1 George Street
Edinburgh, EH2 2LL
0345 279 8880

Leeds

Minerva House
29 East Parade
Leeds, LS1 5PS
0345 279 8880

Bristol

1st Floor, One Brunswick Square
Bond Street
Bristol, BS2 8PE
0345 279 8880

Birmingham

2nd floor, 2 Snow Hill
Birmingham, B4 6GA
0345 279 8880

Jersey

1st Floor, Sir Walter Raleigh House,
48-50 Esplanade,
St Helier, Jersey, JE2 3QB
0345 279 8880


Contact us

Call us: +44 (0)345 279 8880

Email: asc@aberdeenstandard.com


What happens if I have a complaint?

If you have a complaint about any aspect of the service you have received please contact us at:


Write to us at
Aberdeen Standard Capital
1 George Street
Edinburgh
United Kingdom
EH2 2LL


Email us at
customer_relations@aberdeenstandard.com


Call us on
0345 279 8880

Calls may be monitored and/or recorded to protect both you and us and to help with our training. Call charges will vary.


If your complaint is not resolved to your satisfaction, you may be entitled to refer it to:

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR

Phone
0800 023 4567

Email
complaint.info@financial-ombudsman.org.uk

Online
Financial Ombudsman Service


Complaining to the Ombudsman will not affect your legal rights and we will inform you of your rights when answering your complaint.

Warning

Investment involves risk. - The value of investments, and the income from them, can go down as well as up and an investor may get back less than the amount invested. Past performance is not a guide to future results.